ACI is committed to addressing grievances in a fair, transparent, timely and impartial manner. Stakeholders and members of the public may raise a concern, make a complaint or provide feedback relating to ACI’s activities by emailing info@asiacarboninstitute.org.
Submissions should include sufficient details about the matter and any relevant supporting information. ACI will acknowledge receipt within seven (7) business days and carry out an initial review. We will keep you informed of next steps and contact you if we need any further information. All submissions will be handled with appropriate confidentiality.
